Privacy Policy

Last updated: 11 September 2026

1. Introduction

PixelPulse ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform.

2. Information We Collect

We collect the following types of information:

Account Information: email, username, password hash, date of birth confirmation, Telegram or Discord IDs if linked.
Financial Information: crypto wallet addresses, deposit/withdrawal transaction hashes, gift card and token submission details, trade history.
Usage Data: pages visited, bets placed, markets traded, IP address, browser type, device information, UTM parameters for ad attribution.
Communication Data: support tickets, chat messages, and dispute information.

3. How We Use Your Information

We use your data to:

Provide, maintain, and secure the Platform.
Process deposits, withdrawals, trades, and gift card liquidations.
Prevent fraud, abuse, money laundering, and underage access.
Comply with legal and regulatory obligations.
Improve user experience and measure the effectiveness of advertising campaigns.
Send transactional emails and notifications (optional marketing with consent).

4. Cookies and Tracking

We use cookies and similar technologies to:

Keep you logged in.
Remember your preferences (currency, display mode).
Track advertising campaign performance through UTM parameters and conversion events.
Detect suspicious activity and bots.

            You can disable cookies in your browser, but some features of the Platform may not work correctly.
        

5. Data Sharing

We do not sell your personal information. We may share data with:

Service providers who help us host and secure the Platform.
Law enforcement or regulators when required by law.
Other users only when necessary for P2P trades and marketplace transactions (e.g., usernames on leaderboards, trade partners).

6. Data Security

We use industry-standard measures including encrypted passwords, secure sessions, and access controls. However, no online system is 100% secure. You are responsible for keeping your password and wallet keys safe.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal data.
Withdraw consent for marketing communications.
Request a copy of your data.
Self-exclude from the Platform.

To exercise these rights, contact support.

8. Data Retention

We retain account and transaction data for as long as required by law or as needed to resolve disputes. Transaction records are typically retained for a minimum of five years.

9. International Users

The Platform is operated from servers in the United States. By using the Platform, you consent to the transfer and processing of your data in jurisdictions that may have different privacy laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at pixelpulse.zentriva-clubsync.online/support.